John has an extensive career in most disciplines of the insurance profession both in the UK and overseas covering underwriting, claims, broking and operations disciplines. He has held senior roles at Aviva, Miller Insurance Services, Capita Insurance Services, ACORD and more recently the Chartered Insurance Institute where he was the COO for more than 6 years. John is currently the executive director of the Chartered Institute of Loss Adjusters. He is a NED and a member of the Worshipful Company Insurers as well as a Trustee of The Insurance Museum.