Max is the Operations Director for Flood Re. Flood Re is a re-insurance scheme that makes flood cover more widely available and affordable as part of home insurance policies. In this role Max oversees the operations teams which includes claims management.
Max has over 25 years’ experience in insurance. He has been involved in several assurance reviews that included extensive assessments of insurance processes including claims. Over the years Max has built a strong passion on how organisations can streamline processes to improve customer services and enhance efficiency.
As a Flood Re executive Max led the world first Build Back Better Initiative which has since received widespread support from the Insurance industry ensuring that eligible properties are repaired to a more resilient standard following a flood.
Max is also a Board Member of BPHA Housing Association where he also sits on the Audit and Risk Committee and the Group Treasury Committee.
