Richard is the Claims & Legal Services Director at Markel UK, a qualified solicitor with 15 years in the insurance industry. Richard is responsible for the people, policy and processes across Markel UK’s claims function and Markel’s ABS law firm, Markel Law. Richard is also the Chair of the Claims Community Board at the Chartered Insurance Institute (CII), the leading professional body for the insurance and financial planning sector.
Richard Napoli
Chair, CII Community Claims Board